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PORCH SWINGC A N D L E SFrequently Asked Questions
Table of Contents
How far down can I burn my candle?A good rule of thumb is to leave at least 1/2 inch of wax in the bottom of the jar. This will ensure that the bottom of the jar does not overheat. Back to Top
Do I need to trim my wicks?Yes. Prior to lighting your candle each time, always trim your wick to approximately 1/4 inch. This will ensure your candle burns properly and will help to form a thorough melt pool. Back to Top
Why do I get soot on the jar?Soot is usually the result of a candle that is not burning efficiently. It can be caused by a wick that is too long or by a draft on your candle. Should you see soot coming from your candle, blow it out and let it cool. Trim the wick to 1/4 inch and try to keep your candle out of a draft. Back to Top
Where is your shop located?Porch Swing Candles is located on Highway 36 in West Columbia, Texas. Our address is: 505 S. Columbia Dr. (Highway 36) Click here for directions to our shop Back to Top
What are Porch Swing Candles' hours?Of course, the internet store is open 24 hours per day! (Internet orders are usually shipped Tuesdays, Wednesdays, or Thursdays depending upon destination and heat factors.) However, the West Columbia store is open from 10 a.m. to 6 p.m., Tuesday through Saturday. Check back for special holiday hours. Back to Top
What are seasonal scents?In addition to Porch Swing Candles' regular line of fragrances, certain seasonal scents are available between February and July, and between August and January. Please visit the online order page for a current listing of all scents. Back to Top
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